ZR Systems Blog

Sometimes explaining issues with your technology to someone over the phone is difficult at best. To help your tech support better understand the issue you’re dealing with, provide screenshots to help with your explanations. All you have to do to take a screenshot is hit a few keys. Here’s how it’s done.

Let’s say that you get new equipment and software for your company’s network, expecting to see a boost in performance. When everything is tested, you see no change in performance, which understandably bums you out. In a situation like this, your network is likely bottlenecking.