Computer Support and Helpdesk Management

COMPUTER SUPPORT SERVICES:

1. PC repair and troubleshooting
   
2. Virus and spyware cleaning and preventation
   
3. Software upgrades and patch management
   
4. Maintenance and performance optimization
5. Disk backup and disaster recovery

HELPDESK MANAGEMENT

Computers and technology should be helping your organization and not slowing it down. As your operations begins to grow, proper steps need to be taken to ensure that your IT infrastructure keeps up with the growing pace of your organization. Let us help you manage your computing needs and support your staff so you can focus on your building your core business.

Support services that we provide include:

1. Complete turnkey project installations including all hardware and software
2. Ongoing hardware maintenance agreements
   
3. Monthly end-user and helpdesk support contracts
   
4. Daily system monitoring and problem remediation for critical operations
   

HARDWARE AND SOFTWARE SERVICES

ZR Systems is a reseller and partner of several major manufacturers. We sell, deploy, and support computer hardware, software, and related peripherals from all major manufacturers. With our expertise and vendor relationships, let us help you find and build the system you want at a rate you can live with.

Some of the manufacturers we directly work with include:

• Microsoft (Microsoft Registered Partner and Authorized Education Reseller)
  
• DELL Computers (Direct Solutions Provider and Premier Partner)
  
• HP Partner and Authorized Reseller
• SonicWALL Security Products (Partner)
  
• IBM (IBM PartnerWorld)
  
• AVG Technologies antivirus solutions (Reseller)
• Cisco Registered Partner
• Trend Micro Reseller and Partner
• VMware Partner